Why It’s a Good Idea to Invest in Your Frontline Managers

Frontline Managers form the Leadership periphery of the organization and are always called upon to lead teams to success. Their designations vary and may include area managers, store managers, site supervisors, line-leaders, departmental heads, etc. Whatever the title or designation may be, Frontline Managers direct almost two-thirds of the workforce responsible for production, sales and […]

Training – Overhead or Investment?

In today’s competitive environment, organizations are now, more than ever, becoming vigilant regarding expenditures, especially in regard to typical “overhead” items. In the past, it was common practice to have training and development programs be one of the first to fall under the budget ax, with the understanding that such initiatives could easily be integrated […]