Working as a management consultant is not only about applying standards and implementing frameworks, it is mainly about change management. I will tell you why. When a consultant applies standards for whatever the reason was, he/she changes the status quo of this specific organization, hence changing the current situation. That means going through a challenge, […]
Tag: management
Case Study: Talent Management at Al Bustan Centre & Residence
Talent Management is an interesting subject to explore today more than yesterday! Ever since the study of McKinsey in the late 1990’s & the subsequent “The War for Talent” by Ed Michaels, Helen Handfield-Jones and Beth Axelrod, this topic has been a hit over the last decade. However, are we exerting enough efforts to benefit from […]
Recognizing Trust Traps at the Workplace
As leaders and managers, all of us have dealt with issues of trust at work at some point in our careers – be it with our teams, our peers, the management, customers etc. Anybody who has worked in the corporate world will vouch for the fact that organizations that have a high ‘trust quotient’ in […]
Following Up On Your Strategy
Often, we hear management saying they have a strategy. This will change their position, whether in comparison to their competitors in the private sector, or how they are perceived as a government organization. It will be usually a paradigm shift from how they’ve been operating in the past. They usually lock themselves into a room […]
On-Boarding – The First Employee Training Initiative
Employee orientation is certainly not a new concept. Organizations have been using various levels of orientation for many years with varying degrees of success or return on investment. In recent years, orientation has been recognized as a key element in the lifecycle of employees and has been expanded to help bridge the gap between recruitment […]
Case Study: E-learning, The Attention Span of a Gold Fish
Gold fish are said to have a 2 second memory, which is the time it takes them to swim around their little basin and believe they are facing a whole new world. Do you sometimes find your class or yourself to have a similar attention span? How do you keep acquiring new skills and training […]
Making your Onboarding Programme Effective
Imagine yourself as a new employee joining an organization and walking into the office on day one. You enter the office at 8 am. At the front-desk you are asked for the purpose of your visit. You explain that you are ‘the new guy’ and this happens to be your first day at the job. […]
Leadership and Management
Recently I was invited as a speaker to the NNPC (Nigerian National Petroleum Company) forum held in Dubai for some of their managers. The presentation covered “How to motivate teams to achieve company goals.” During the presentation, as we were discussing the skills required for a manager to achieve these goals, the question of Leadership […]
Measuring Training ROI
If you are the Learning and Development or Training Manager in your organization, you are probably often asked how you are ensuring that the effort and money spent on training is having the desired outcome and contributing tangibly to the company. If your answer to that is, ‘let’s put in place a system to measure […]
Managing Difficult Performance Conversations
As professionals we are required to engage in difficult conversations from time to time. Whether it’s a conversation that we initiate or a discussion that is directed at us, chances are, we’ve seen difficult conversations from both sides of the table in our careers. By their very nature, difficult conversations are neither pleasant nor welcoming. […]