A lot of businesses are talking about how they will need an abundance of resilience to get through this time. The reality is, they won’t need resilience, they will need mental toughness. Please, allow me to explain the difference. Resilience is about experiencing stress and being able to withstand it or bounce back from it. […]
“Our greatness lies not so much in being able to remake the world as being able to remake ourselves.” ~ Mahatma Gandhi A number of years ago, I came across a study carried out by the CIPD in 2009 that concluded, “Companies which do not train are 2.5 times more likely to go bankrupt, and […]
The task of organizational core skill development is a critical component of overall organization strategy and is necessary prior to calculating a comprehensive workforce planning initiative where an inventory is performed regarding current employees and their associated skills, compared to future employee headcount needs and predicted skill requirements. This activity links organizational performance with people […]
All organizations want the Superhero employees; however, it is not that simple. Training your workforce to be at their best and achieve both their personal growth goals and the organizational goals requires diligent, deliberate and intentional efforts. And, although many L&D functions follow the ADDIE model (Analyze, design, develop, implement and evaluate), or they think […]
When you first meet your clients as someone responsible for selling in your own businesses, or someone in a sales role in an organization, do you believe the best way to be is to simply to be yourself? WRONG. Being yourself means you are going to get it wrong three out of four times (75%) […]
It is one of the most dramatic but predictable conflicts in today’s companies and enterprises, regardless of whether those companies are product manufacturers/distributors OR service providers. Some scholars go further and call it “Mutual Dislike”, which normally takes place when teams’ objectives collide in different forms. It could also get worse, especially when companies undergo […]
Traditional sales has taught me to find someone’s needs and once found fill those needs, and by filling them the customer will buy. It is true in a sense, yet it doesn’t shed light into the full spectrum of the sales process. Like a lot of things in life, sales is not just black or […]
