Unifonic now integrates with over 80 business systems to automate customer journeys

Unifonic, a leading customer engagement solutions provider, has unveiled an exciting evolution of its no-code omnichannel tool Flow Studio at GITEX Global 2022. It is a part of the wider Unifonic platform and now easily connects to over 80 of the world’s leading sales, marketing, support and operation platforms. Flow Studio is easy-to-use and eliminates […]

Dubai Property Developer Nakheel Unifies its Digital Customer Experience with Sprinklr

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Nakheel, one of the world’s largest property developers, is leveraging Sprinklr to unify its customer experience and marketing strategy across more than 50 social media accounts. “We are committed to getting to know our customers and providing a personalized level […]

SmartStream launches AI-enabled technology for exceptions management

SmartStream, the financial Transaction Lifecycle Management (TLM®) solutions provider, today announces the launch of SmartStream Air version 7 – to further control exceptions management using advanced cloud-native AI technology. This is a first in the industry, with AI exceptions management processes learning from user behaviours; it is designed to help reconcilers focus on other tasks, […]

ADGM’s VENOM FOUNDATION and DGC sign a Cybersecurity Cooperation Agreement

Venom Foundation and DGC, the new global leader in cybersecurity with established presence in Europe, the US and Abu Dhabi, have signed a partnership agreement focussing on providing operational support to the newly established foundation. The partnership will allow Venom Foundation to benefit from the set of unique and advanced solutions and services stemming from […]

The market research industry’s challenges and solutions are addressed at Simply Smart

The Simply Smart conference was hosted in Dubai on September 28 by Toluna, a global online market research company. It brought together a distinguished group of regional market research leaders to discuss the state of the sector as uncovered in Toluna’s most recent report on the future of market research, Agile research landscape, Smart simplification […]

UAEU conducts entrepreneurship skills workshop

The UAEU Science and Innovation Park conducted the first session of a series of 3-day-training workshops: “Entrepreneurship Skills”, in cooperation with Abu Dhabi Chamber, targeting students from all academic disciplines, presented by Shamma Salem Al Darmaki, a specialist for small and medium enterprises and entrepreneurs. The series of workshops aims to introduce students to the […]

Sharjah Sustainable City awarded “Best Sustainable Residential Development Sharjah” at the Arabian Property Awards 2022

Sharjah Sustainable City has been awarded ‘Best Sustainable Residential Development Sharjah’ at the Arabian Property Awards 2022. This achievement comes as a result of the mixed-use development’s ambitions in creating a world-class, sustainable and happy community in the Middle East and North Africa. The project was also shortlisted for “Sustainable Residential Development Arabia”. The Arabian […]

GITEX North Star: A platform to boost the start-up ecosystem in Dubai

International collaboration is critical for start-up success, and the North Star technology event at GITEX is set to immensely contribute to the global ecosystem by offering a unique platform to innovative minds for connectivity and exchange of ideas, experts say. The five-day technology show will unveil new potentials, promises, and possibilities, ranging from the power […]